Shipping policy
Shipping Locations
Faith Family Designs currently ships within the United States only. At this time, we do not offer international shipping.
Order Processing Time
All products are made to order. Orders are typically processed within 2–7 business days before shipment.
Processing time may vary depending on factors such as order volume, product availability, and seasonal demand. Please allow additional time for processing during peak periods.
Shipping & Delivery Time
Shipping times are estimates and begin once an order has been processed and handed off to the shipping carrier.
Estimated delivery time after shipment is determined by the carrier and destination. Faith Family Designs is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
Pre-Order Items
Products marked as “Pre-Order” have separate processing and delivery timelines. Estimated fulfillment times for pre-order items are clearly stated on the individual product pages.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, when available.
Returns Related to Shipping
Because our products are made to order, we do not accept returns or exchanges for incorrect size, color selection, or changes of mind. Please review product details carefully before placing your order.
For additional information, please refer to our Refund Policy.
Contact Information
If you experience any issues during checkout or with receiving your order, please contact us through the support option on our website or by email at:
huserdesigns@gmail.com